Program Manager (Public Safety)

Job Locations US
Posted Date 1 month ago(10/19/2020 12:55 PM)
# of Openings
Information Technology


SoluStaff is actively recruiting a Program Manager for its customer, a large government organization in Philadelphia.  The Program Manager will be responsible for the oversight and management of all projects and workstreams related to our customer’s Jail Management System (JMS) project.  The Program Manager will develop the program strategy, manages resources, and is accountable for business cases, and various high-level project plans/artifacts. The ideal candidate will ensure the integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the customer and the overall program. The Program Manager is charged with delivering all projects contained within his/her program on time, within budget and meeting strategic and business requirements.  This position can be performed remotely. 


  • Leads the development of the overall approach for the program, and manages all aspects of the JMS Program, from requirements gathering through implementation
  • Participates in program benefits identification
  • Ensures that the scope of the projects within the program align with business priorities.
  • Supports and coaches project managers within the program
  • Partners to communicate program goals, objectives and potential outcomes
  • Establishes and ensures appropriate governance functions for the program in accordance with the JMS Program and customer policies and practices
  • Develops and controls the program budget, reviews program budget variance and scope change requests, and participates in the budget-resolution process
  • Ensures and balances the availability of the required skills and competencies across project teams within the program; addresses escalated resourcing issues as needed.
  • Leads cross-functional meetings and fosters teamwork; drives escalation and resolution of issues
  • Leads the oversight of program projects’ execution, their progress compared with the plan and the production of agreed deliverables
  • Proactively sets performance expectations and helps project managers and other contributors manage expectations of delivery and requirements, yielding consistent results.
  • Monitors and coordinates dependencies across the projects in the program, and resolves conflicts
  • Supports and facilitates agenda setting for program committee/board meetings
  • Responsible for providing the specialized skills and capabilities necessary to manage programs in terms of program management controls, processes, deliver program artifacts



  • Bachelor’s degree required; master’s degree desirable, or more than 5 years of related experience in a related area
  • 7+ years of experience in IT business/public safety
  • 5 + years in diverse roles with increasing leadership responsibilities across major projects and programs
  • Demonstrated experience in leading diverse teams
  • Proven ability to build and lead integrated teams from various internal and external organizations across multiple sites
  • Adept at helping team members harness and develop strengths in pursuit of successful program outcomes
  • Ability to promote innovative ideas and accept the risks that are required to lead change
  • Ability to make decisions independently and to assume higher-level leadership responsibilities in critical situations
  • Effective consultative and influencing approach
  • Proven ability to enact change quickly


Highly Desired/Preferred

  • Understanding of business processes on inmate management and inmate services
  • Previous exposure to JMS systems implementations


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